Digital applications have become integral to our economies and societies, offering various benefits such as online shopping, government services, entertainment, and efficient travel. However, important questions remain unanswered regarding the protection of digital infrastructure, universal internet access, and the rights of citizens and their online data. The World Bank and the International Telecommunication Union have addressed these concerns by updating the ICT Regulatory Handbook into the Digital Regulation Handbook. This comprehensive resource covers topics such as regulatory governance, competition, access for all, consumer affairs, data protection, emerging technologies, and emergency communications. The Handbook provides guidance for decision-makers and is available in multiple languages. Digital technologies have the potential to remove barriers and create opportunities, especially for disadvantaged communities. The Handbook is accompanied by an Online Platform that offers up-to-date information and guidelines on digital regulation, including evaluation tools. It is crucial to prioritize global digital transformation, as demonstrated by the COVID-19 pandemic and the rise of cyberattacks on critical infrastructure. The resources provided can help promote a safe and productive digital economy for all stakeholders.
| Signal | Change | 10y horizon | Driving force |
|---|---|---|---|
| Digital applications permeate all aspects of our societies | Increasing integration of digital technology | More advanced and widespread use of digital applications | Technological advancements and demand for convenience |
| Need for information on successful digital regulation | Access to information on effective regulation | Increased availability of resources on digital regulation | Desire for quick, efficient, and inclusive changes |
| World Bank and ITU update the ICT Regulatory Handbook | Transformation of the ICT Regulatory Handbook | Digital Regulation Handbook as a reference document | Improvement of digital regulation and governance |
| Online Platform provides up-to-date information | Access to current guidelines and good practices | Enhanced knowledge for evaluating digital regulations | Navigating challenges and promoting digital transformation |
| Global events highlight importance of digital transformation | Increased awareness of the need for effective digital transformation | Emphasis on managing digital platforms and services | COVID-19 pandemic and rising cybersecurity threats |
| Cybersecurity threats on critical infrastructure | Heightened focus on cybersecurity and policy implications | Improved cybersecurity measures for critical infrastructure | Rising wave of cyberattacks and their consequences |
| Resources enable a safe, productive digital economy | Facilitating a secure and meaningful digital economy | Enhanced protection and regulation of digital economy | Promoting safety and productivity in the digital landscape |